Contact Us

Tucson Medical Center 
5301 E. Grant Road 
Tucson, Arizona 85712 
Phone: (520) 327-5461 
Sin costo desde México: 001-800-533-4862

If this is a medical emergency, please call 911. 

Other ways to contact us:

For general questions or information, email communications@tmcaz.com

Para preguntas o información en español, escríbanos a InfoInternacional@tmcaz.com

For issues related to the MyChart patient portal, email MyChart@tmcaz.com or call (520) 324-6400

For website issues, email webmaster@tmcaz.com

Please note: while we make our best effort to respond to emails in a timely fashion, email inquiries after hours or on weekends will be answered the next business day. 

TMC Patient Relations

TMC Patient Relations is available to help ensure that your experience meets your expectations. Our mission is to provide exceptional care with compassion. If you or a family member have a question or concern about your hospital stay, please let us know. We encourage you to discuss your feedback with your care team (nurse, department manager/charge nurse and doctor) in order to resolve the issue as soon as possible. If your concern remains unresolved, Patient Relations staff is available to help you reach a resolution or provide additional information.

Sharing your concerns or compliments

Online

Patients and family members may complete the online form below to provide feedback, concerns or compliments.

Phone

Patients and family members may call and request to speak to Patient Relations, (520) 324-2836. Please note: We strive to return your call within one to two business days. Our office hours are 8:30 a.m. – 4:30 p.m. Monday- Friday

Mail

Concerns or compliments may be mailed to:

TMC Patient Relations
5301 E. Grant Road
Tucson, Arizona 85712

TMCOne Patient Relations

For feedback regarding your or a loved one's experience at a TMCOne primary care or specialty care office, please email TMCOneRelations@tmcaz.com.

After hours and on weekends

For urgent issues after hours and on weekends, please call Tucson Medical Center, (520) 327-5461, and ask the operator for the House Supervisor.

Billing and Insurance

For answers to your billing and insurance questions, please check this page or call (520) 324-1310.

Feedback Form for TMC 

Please use the form below to share about your experience at Tucson Medical Center. For TMCOne, please email TMCOneRelations@tmcaz.com.

Please note:   As required by the HIPAA Privacy Rule, the Authorization for Disclosure of Protected Health Information form is required.   The completed form can be returned to us several ways.  Scanned and emailed to: tmc.medicalrecordsrequest@tmcaz.com, mailed to: TMC HIM Department, Attn: Medical Records, 5301 E. Grant Road, Tucson, AZ 85712 or faxed to 520-324-1590.  

An * denotes a required field.

Please note, this form is NOT intended for purposes other than to share a compliment or complaint. Please do not share patient-sensitive information.