Major IT service outages April 7-10

A summary of these service interruptions is provided below. Scheduled work on Friday evening, April 7, will have an especially widespread impact on major campus services. Please note that during the April 7th outage, the IT Help Desk phones and online help request system will be unavailable. The Help Desk will answer requests for assistance via email ithelp@unlv.edu until 11 PM Friday evening. 

UNLV’s technology status page will be updated throughout these maintenance events. You can also follow OIT on Twitter and Facebook for updates.

Some campus telephone services may be impacted by the outages. Telecom advises that those working during the outages have a cellular phone that they can use in place of affected devices.

 

Network Building Outages

Building

Outage Timeframe

ALB

April 8, 6:00 AM - April 8, 11:59 PM

BDC

April 8, 6:00 AM - April 8, 11:59 PM

BEH

April 9, 6:00 AM - April 10, 10:00 PM

BHS

April 8, 6:00 AM - April 8, 11:59 PM

BMC

April 8, 6:00 AM - April 8, 11:59 PM

BPB adjunct network

April 8, 6:00 AM - April 8, 11:59 PM

CEB (1st floor Northeast Offices, ROTC and Library Only)

April 8, 6:00 AM - April 8, 11:59 PM

CDC

April 9, 6:00 AM - April 10, 10:00 PM

EMS

April 8, 6:00 AM - April 8, 11:59 PM

FMA

April 8, 6:00 AM - April 8, 11:59 PM

FTC

April 8, 6:00 AM - April 8, 11:59 PM

HCH

April 8, 6:00 AM - April 8, 11:59 PM

HWB

April 8, 6:00 AM - April 8, 11:59 PM

JBT

April 8, 6:00 AM - April 8, 11:59 PM

LAC

April 8, 6:00 AM - April 8, 11:59 PM

LBC

April 8, 6:00 AM - April 8, 11:59 PM

MBC

April 8, 6:00 AM - April 8, 11:59 PM

MPE

April 8, 6:00 AM - April 8, 11:59 PM

MSB,

April 8, 6:00 AM - April 8, 11:59 PM

OM1

April 8, 6:00 AM - April 8, 11:59 PM

OM3

April 8, 6:00 AM - April 8, 11:59 PM

OM4

April 8, 6:00 AM - April 8, 11:59 PM

RAB

April 8, 6:00 AM - April 8, 11:59 PM

SFB

April 8, 6:00 AM - April 8, 11:59 PM

STL

April 8, 6:00 AM - April 8, 11:59 PM

SWC

April 8, 6:00 AM - April 8, 11:59 PM

TAY

April 8, 6:00 AM - April 8, 11:59 PM

UNH

April 8, 6:00 AM - April 8, 11:59 PM

UTC (University Transit Center)

April 9, 6:00 AM - April 10, 10:00 PM

WHI

April 8, 6:00 AM - April 8, 11:59 PM

WHI-A1

April 8, 6:00 AM - April 8, 11:59 PM

WHI-A2

April 8, 6:00 AM - April 8, 11:59 PM

WBS

April 8, 6:00 AM - April 8, 11:59 PM

WRI-A

April 9, 6:00 AM - April 10, 10:00 PM

WRI-B

April 9, 6:00 AM - April 10, 10:00 PM

WRI-C

April 9, 6:00 AM - April 10, 10:00 PM

IT Service Outages

List of Services Impacted by the Data Center Outage
Friday, April 7, 2017 5:00 PM - Saturday, April 8, 2017 9:00 AM

  • ACE Authentication (All Services Using ACE Login)
  • Active Directory Certificate Services
  • Active Directory Domain Services
  • Archibus
  • Aurora
  • Casper Suite
  • Cast Iron
  • Classroom computer access
  • Cognos
  • ColdFusion
  • Computer labs
  • Deep Freeze
  • Drupal Instance Supporting OIT Web Services
  • Extron GlobalViewer
  • EZ Proxy
  • Faculty Web
  • Faculty Senate Web
  • File Services (Includes X:Drive and Y:Drive but not Google Drive)
  • Filemaker
  • Footprints
  • Footprints Asset Core (FPAC)
  • fsaATLAS
  • GrantsERA
  • Hosted Apache
  • Hosted IIS
  • Human Resource Hosted Application Servers
  • Hyperion
  • iLeave
  • Information Security Office Risk Assessment
  • Integra
  • Kaspersky Enterprise Edition
  • Kinetics
  • LAMP
  • Landro Video
  • Lynda.comn UNLV Authentication
  • Mathematica (copies requiring network license)
  • Microsoft SQL Single Instance
  • Munis
  • MyUNLV Mobile App
  • OIT websites and web applications
  • Oracle Enterprise Manager (OEM)
  • Oracle RAC and RDBMS
  • Pointspin
  • Postfix
  • Print Servers
  • Proofpoint
  • ProSystems FX Engagement
  • ProVenue
  • RoomViewer
  • Sassafras
  • Sharefiles
  • Shibboleth Federated Identity Mgmt.
  • Siemens Insight
  • Singularity
  • Secure File Transfer (SSFTP)
  • SPSS (copies requiring network license)
  • StoreOnce Storage Management
  • Student Home Directories
  • Supplier Registration (UNLV)
  • Symantec Endpoint Protection
  • Team Foundation Server
  • Telephones (some services impacted)
  • VPN
  • WebCampus

We appreciate your patience as we embark on these important Top Tier campus improvements. These efforts will allow UNLV to avoid unplanned outages that could impact critical teaching and scholarly activities and pave the way for many Top Tier initiatives.