Why do providers contribute to disparities and what can be done about it?
- PMID: 15566446
- PMCID: PMC1494785
- DOI: 10.1111/j.1525-1497.2004.30227.x
Why do providers contribute to disparities and what can be done about it?
Abstract
This paper applies social cognition research to understanding and ameliorating the provider contribution to racial/ethnic disparities in health care. We discuss how fundamental cognitive mechanisms such as automatic, unconscious processes (e.g., stereotyping) can help explain provider bias. Even well-intentioned providers who are motivated to be nonprejudiced may stereotype racial/ethnic minority members, particularly under conditions of that diminish cognitive capacity. These conditions-time pressure, fatigue, and information overload-are frequently found in health care settings. We conclude with implications of the social-cognitive perspective for developing interventions to reduce provider bias.
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